Privacy Policy

1. Who we are

This Privacy Policy explains how Klevora AI Private Limited ("Klevora", "we", "us" or "our"), a company incorporated in India with its registered office in Ahmedabad, Gujarat, collects, uses, shares and protects personal data when you visit our website, contact us or apply to work with us.

We process personal data in accordance with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000 and the rules made under them, and other applicable laws.

2. Information we collect

• Information you give us: your name, email address, phone number, company name and the contents of any message you send through our contact form or by email.
• Job applications: your CV and any other information you choose to share when applying for a role.
• Technical information: basic data such as your IP address, browser type, device information and pages visited, collected through server logs and, where enabled, privacy-respecting analytics.

3. How we use your information

• To respond to your enquiries and provide information about our services.
• To prepare proposals and deliver services you have requested.
• To assess job applications and communicate with candidates.
• To operate, secure and improve our website.
• To comply with legal obligations and enforce our terms.

We do not sell your personal data.

4. Consent and legitimate uses

We process your personal data on the basis of your consent, which you give when you submit information to us, or for other legitimate uses permitted by law. You may withdraw your consent at any time by contacting us. Withdrawal does not affect processing carried out before it.

5. Sharing your information

We share personal data only where necessary, with:

• Service providers who help us run our business, such as hosting, email and form-processing providers, under appropriate contractual safeguards.
• Professional advisers, such as lawyers and accountants, where required.
• Government or regulatory authorities where required by law.

6. Data retention

We keep personal data only for as long as needed for the purposes described in this policy, or as required by law. When it is no longer needed, we delete or anonymise it.

7. Security

We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, but we work to protect your information and review our practices regularly.

8. Your rights

Subject to applicable law, you have the right to:

• Request a summary of the personal data we hold about you and how we use it.
• Request correction, completion, updating or erasure of your personal data.
• Withdraw consent you have previously given.
• Have your grievances addressed, and nominate another person to exercise your rights in the event of death or incapacity.

To exercise any of these rights, contact us using the details below.

9. Cookies

Our website uses only the cookies needed for it to work and, if enabled, analytics that help us understand how the site is used. You can control cookies through your browser settings.

10. Children

Our website and services are intended for businesses and are not directed at children under 18. We do not knowingly collect personal data from children.

11. International transfers

Some of our service providers may process data outside India. Where this happens, we take steps to ensure the transfer complies with applicable law.

12. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page shows when it was last revised.

13. Contact and grievances

For questions, requests or grievances about this policy or your personal data, please write to our Grievance Officer at hello@klevora.ai, or by post to Klevora AI Private Limited,Ahmedabad, Gujarat, India.